"Authentication failed," "login failed," "can't connect" — with Xtream Codes this rarely means you mistyped something. It's almost always one of a few server-side reasons, and each has a clear fix.
🩺 Check my Xtream account status (free · no password stored)| What you see | Real cause | Fix |
|---|---|---|
| Auth failed, but creds are right | Account expired / suspended | Renew with your provider |
| Can't connect at all | Wrong server URL/port, or dead domain | Re-check the host:port; confirm the domain resolves |
| Works elsewhere, fails here | Connection limit already in use | Stop the other device, then retry |
| m3u link fails but account is active | Provider blocked the m3u endpoint | Use Xtream Codes mode (host + user + pass) |
host and port (e.g. example.com:80) — no trailing slash, no /c/ or path.http, not https.If all three are right and it still fails, the problem is on the provider's side — and that's exactly what a diagnosis confirms in seconds.
A quick check queries the Xtream account status directly: is it active or expired, is it a trial, how many connections are allowed and in use, and is the server even reachable. No more guessing whether it's your typo or their server.
Check my Xtream line →